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Member News
Debit Card Block in Florida and North Carolina:
(October 2008)
Due to a
recent surge in counterfeit debit card activity
coming out of Florida and North Carolina, we are
temporarily blocking non-PIN transactions from those two
states. You may, however, continue to use
your debit card in an ATM machine.
We apologize for any inconvenience
this may cause you.
If you are headed for either of these states, we
suggest you purchase traveler's checks prior to
leaving or make sure you have a credit card for
"card swipe purchases".
New Bill Payer Program -- and now it's free
(08/19/08)
We upgraded
our bill payer program to "Paytraxx" bill payer.
Not only is it more user friendly -- but it
comes with 1-800 tech support. PLUS - we
dropped the fees and made it another free member
service.
Click here
for more information about our new "bill payer"
program.
Fee Reductions:
(12/29/2006)
The board of
directors is please to announce reductions in
the following fees:
1. ATM Withdrawal Fee - Rather than
2 free withdrawals per month at
non-HEFCU ATMs, the $1.00 withdrawal fee has been
eliminated.
2. Monthly Low Balance Fee Revision:
fee only applies if "Average Daily
Balance" (rather than the actual "balance") falls below
$100.00.
3. Excessive Withdrawal Fee Revision:
(Coming in March/April 2007)
We are developing a software program that will change
the balance
requirement from "balance" to "average daily balance"
to read: You are
authorized 4 free in-office withdrawals per
quarter, if your average daily
balance falls below $100.00, there will be a $5.00
excessive withdrawal
fee for each additional in-office withdrawal that
quarter.
To print a PDF version of the Fee
Reduction announcement,
click here.
e-Statements
Have Arrived!
"Save
a Tree - Use a Keyboard"
(8/29/06)
We are pleased to announce this important new
service, which will help us serve you better –
as you help us reduce expenses, add new member
benefits, and save natural resources.
With e-Statements, you will enjoy: PDF
statements within hours of the close of the
statement period;
12 month statement retention;
identity theft protection from lost/stolen paper
statements; easy downloading to your computer
for permanent retention; and more. Plus,
you will help us reduce expenses so we can offer
higher dividend rates, lower loan rates, and new
services.
Click here for more
details.
Our Free Home
Banking -- Just Got Better
(8/22/06)
Now
you can also view your account information in
“Real Time”...with no processing delays. As
soon as a transaction is posted to your account
–
it will appear on your Online Banking Screen.
If you haven't signed up yet, forgot your
password, or are "blocked" from the account,
call your branch office and we will reset your
account and issue a temporary password while
you're on the line.
Block on
All Foreign ATM\Debit Card Transactions
(3/29/06)
Until further notice, we will no longer
accept ATM or Debit Card transactions from any
foreign country. This includes foreign-based
Internet transactions.
This action is being taken in order to protect
our members' accounts from the latest "card
compromise" and the resulting increase in
fraudulent card activity via foreign ATMs and
foreign retailers.
This action is proactive and is
not in response to any fraudulent activity
or losses at our credit union.
Click Here for More Info
EPA Fuel Economy Ratings:
(10/17/05)
Today's fuel costs can make a substantial
difference in the "true monthly cost" of owning
your new vehicle. The EPA fuel economy
site makes it easy to compare "estimated" fuel
economy for vehicles from 1985 to 2007.
Plus, the site contains a wealth of other
informative tidbits.
SPECIAL REPORT: Understanding Your Credit Score
(7/29/05)
Discover exactly what your
credit score is, how it is calculated, as well
as how to improve it.
Also, discover how the credit
union uses credit scores and the exact
procedures we follow when reviewing a loan
application. To download this informative
report: Click this link:
Understanding Your Credit
Score.pdf
Educational Articles: Used Cars:
(7/05/05)
If you're in the market for another car,
here are two quick-read articles that are worth
a look. These are PDF files and require Adobe
Reader for viewing.
If a copy of Adobe Reader
is not already installed on your computer, you
may download a free copy at the Adobe
website (www.adobe.com)
1)
Stormy Skies of
Depreciation
(PDF file)
2)
The Facts Behind Certified
Used Cars (PDF
file)
Print Copies of Your Cleared Checks
You may now print copies of your cleared checks
(90 day history) through our free online banking
program.
To do so, click on the "Online Banking" Quick
Click (top right).
-
Click on "Accounts", log into your
account, then.
-
Click on "Checks" (last item on the
top menu bar).
-
Scroll down and click on the appropriate
check number (under the Checks column on the
left). A screen image will come up with the
front and back of that check.
-
Then click either the "print icon" on your
browser tool bar or "File" - "Print" from
the top menu bar.
Bill Payer Service:
Now you can easily
pay all your bills online ( or write a check to
anyone in the U.S.) with our new "Bill Payer"
service. Unlimited usage for only
$4.95/month.
Feedback Form: We Want To
Know!!!
We would like to know your opinion about the
credit union and our services. If you have any
comments, questions, concerns, or praise - we
would like to know. To use: Click on the title
above or the link in the above gray bar.
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