Health Employees Federal Credit Union
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e-Statements

We are pleased to offer this important service, which will help us better serve you – as you help us reduce expenses, add new member benefits, and save natural resources.

Faster access to your credit union statement: 
Your statement will be in your home banking account hours after the close of the statement period.  You will receive an email letting you know that it’s ready.
Note:  Statements are in Adobe PDF format, If you don't already have a free copy of Adobe Reader installed on your computer, click here.

Identity theft protection:   
After signing up for e-Statements, you will no longer receive a paper statement.  No more worries about someone stealing your financial information from the mail. 
 

12 month Statement Retention:  
Your home banking account will save up to 12 months of statements.   Never search again for a copy of your statement, or, have to pay a fee for a duplicate copy.  Simply go to your online account and print a fresh copy.

Download a permanent copy onto your computer:
It’s simple to download a PDF copy of your statement to store as a permanent record.  First open the statement and then either: click the “Disk icon”; or click on “File” --then “Save As”.  Next, choose a name for the download and where you want to store it.

Suggestion:  Open a new folder under “My Documents” and name it “Credit Union Statements”, as follows: 

  1. Right-Click the Start button in bottom left hand corner;

  2. Click Explore

  3. Locate and click on “My Documents

  4. Click on File (at the top)  / New / Folder

  5. Type in “Credit Union Statements

  6. Save your statements to this folder.

  7. When you download a statement, name it “CU” followed by the month and year.  For instance, save your September 2006 statement as CU0906. 

Help us reduce expenses -- so we can offer more member benefits: 
Printed Statements are a major expense. By opting into the e-statement program, you help us reduce expenses -- which mean that we have more funds available to pay higher dividends, offer lower loan rates, and bring in new services.

Save natural resources
Opting into e-statements and out of paper will help us save natural resources.  If the majority of our members switched to e-Statements, we could save about 200,000 sheets of paper each and every year.

To Signup Now: 

  1. Click on this “Home Banking” Link to go to the website;

  2. Logon to your account as usual;

  3. Under Account Access Category, Click E-Statements (last option in that group);

  4. Complete the requested information.

To View Your Statements:

  1. Go to the Virtual Branch (Home Banking) site.

  2. Logon to your account as usual.

  3. Click on the Self-Service Tab -- then "E-statement" under the "Additional Services" Section and choose the desired statement.

To Change Back to Paper Statements:

  1. Contact your branch office and we will switch you back to paper statements.

  2. You must call at least 72 hours before the end of the statement period.

Your savings federally insured to at least $100,000
And backed by the full faith and credit of the United States Government

 
 Quick Clicks

 



 

To Signup Now for e-Statements: 
  1. Click  “Home Banking

  2. Logon as usual.

  3. Under the Account Access Category, Click E-Statements (last option in that group);

  4. Complete Requested Information.
     

  5. Beginning with the next statement, your statement will appear on the e-statement page as a PDF file.  Your statement history will build from that month forward.

  6. To View your statement -- double click the PDF icon.

  7. To Save to your computer, right click the icon and choose "Save Target As" and then choose a folder/location for storage.

  8. To Print -- use the Print icon.
     


 

 
 
 
 
 

              Unauthorized access or use is not permitted and may constitute a crime punishable by law

  Copyright 2005-2008  Health Employees Federal Credit Union. All rights reserved