Health Employees
Federal Credit Union
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Bill Payer Service

Another Free Member Service -- with Unlimited Usage

Note:  We reserve the right to close any Bill Payer account
that has not been used within 60 days of activation.

Click here:
To View an Excellent Flash Video on what
Bill Payer can do for you

 

To Sign Up:
  • Click on the Home Banking/Bill Payer Quick Clicks link (located in the upper right corner of the webpage);
     

  • Log on using your credit union account#/password;
     

  • Click on the "Bill Payer" link in the left-hand column;
     

  • Complete the short "Enrollment Form"


What can I do with a "Bill Payer" account?

  • Schedule payments in advance and manage your account based on payment due dates; 
  • Conveniently pay multiple bills from one screen;
  • Schedule recurring payments to be paid automatically;
  • Review pending payments and your payment history
  • Move seamlessly between your Home Banking and Bill Payer account -- with a single sign-in.
  • Plus:  Convenient "toll-free" Customer Service: 1-866-748-9326
      

Our Bill Payer is NOT just another electronic payment program: 

  • No Guesswork:  Our system automatically determines whether an electronic payment or check should be remitted -- and based on that determination -- decides when the payment should be processed.
     
  • Payment resolution is easy.  Some companies combine individual customer payments to the same vendor into a single check.  This makes payment resolution more difficult.  We, however, process non-electronic payments as a single check (just as if you wrote it) thereby making research and resolution much easier and faster.

Our Bill Payer Program is Safe:

  • Internet security is a priority.  That's why we use state-of-the-art "encryption" for all internet connections.  With the encryption and other built in security measures at our service bureau, you can pay your bills and manage your account with complete confidence.

Here's all you need to get started:

  • Checking account with this credit union;
  • Personal computer with a 486 processor of higher;
  • Internet access (if you're using a modem -- at least 14,400 or higher baud rate)
  • Internet Browser (Internet Explorer 5 or higher)-- with 128-bit encryption. 
  • Complete the enrollment form (Go to our Home Banking page, log on, and then click the Bill Payer link)
  • After we activate your account (within 1 business day) -- You're ready to start setting up your merchant payments.
     

Tip:   How to put a “Shortcut” to our Home Banking/Bill Payer
             website onto your
Windows "Desktop
"     

  1. Go to our Home Banking site (link is the first item in the "Quick Clicks" box (upper right side of the webpage).
     

  2. Reduce the size of your internet screen so that you can see part of your windows "Desktop"

    a.  If your screen is already reduced (part of your desktop is showing)     - Go to step #3.

    b.  If your screen is maximized (full screen), click on the
         "Maximize/Restore Down" button in the top right corner (next to
         the red "X") so part of your "Desktop" becomes visible.
     

  3. Locate the “icon” just to the right of the http://www address
    (In Internet Explorer, it would be the “blue e”).

    a.  Move your mouse on top of the “icon”;
    b.  Hold down your left mouse button and "drag" (move) the mouse
         cursor to an open area on your desktop;
    c.  "Drop" the icon (release the left mouse button) to an open area on
          your desktop.

4.   Alternate method: If your screen is maximized (full screen), you may also:

      a.  Move your cursor over the "web icon" and "Grab it" (hold down
     your left mouse button);

      b.  "Drag it" and hold it over the "blue taskbar" (located at the very
     bottom of  your screen) and wait for your "Desktop" to appear;

      c.  Now move your mouse cursor to a blank space on your desktop;

      d.  "Drop" the icon (release the left mouse button) onto your
      desktop.

 

5.    Rename the Shortcut:    Right click on your new shortcut, Click “Rename” and choose a short name (like “HEFCU) for the new “Shortcut”.
 

6.   Change the Icon:  If you wish to choose a different icon, right click the current icon, click “Properties,  click “Change Icon”, choose a new icon, and then click “OK”.

 

(Note:  if you use a dial-up modem, you must be connected to the internet before you click on the "shortcut".)

 

 
 Quick Clicks

 



 

Bill Payer Summary

Cost:   Another Free Service

Video Demo:  Click Here

NSF Fees:

  • $20.00 per returned item (electronic or paper check)

Toll Free Customer Service:
        1-866-748-9326
 
Monday – Friday:   7:00am – 11:00pm,
               Saturday:   8:00am –  5:00pm

Tip:  How to put a Bill Payer "Shortcut"
         onto your "Desktop" -- Click Here

 


 

 
 
 
 

              Unauthorized access or use is not permitted and may constitute a crime punishable by law

  Copyright 2005-2008  Health Employees Federal Credit Union. All rights reserved